We obtain information about you when you use our website, for example, when you contact us about products or if you register to receive our newsletter or other marketing updates.

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.

We may use your information to:

• process orders/requests for quotes you have submitted;
• carry out our obligations arising from any contracts entered ito by you and us;
• deal with entries into any competitions;
• seek your views or comments on the services we provide;
• notify you of news or changes to our services;
• send you marketing communications, which you have requested and that may be of interest to you. These may include information about products, events and/or promotions of our services and company news;

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents or subcontractors and other associated organisations for the purposes of completing tasks and providing products or services to you on our behalf (for example to fulfil orders for toilets or heaters and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver that service. Please be assured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

You have a choice about whether or not you wish to receive information from us. If you would like to receive direct marketing communications from us about our marquees and events, please indicate this by completing the relevant part on our form.
We will not contact you for marketing purposes by email or post unless you have given your prior consent.
Please note that you can use the “unsubscribe” link at the bottom of any of our emails at any time.
You can change your marketing preferences at any time by contacting us by email tosales@flintmarquees.co.uk or by telephone: 01367 252724.

The accuracy of your information is important to us so if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at sales@flintmarquees.co.uk or by writing to: Flint & Lambourn Marquees Ltd. Willow Farm, Inglesham, Highworth, Wiltshire SN6 7QP. Alternatively, you can telephone: 01367 252724.

You have the right to ask for a copy of the information Flint & Lambourn Marquees Ltd holds about you (we may charge a nominal amount for information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information.

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Like many other websites, the Flint & Lambourn Marquees website may use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit aboutcookies.org. Turning cookies of may result in a loss of functionality when using our website.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We keep this policy under regular review. Last updated: June 2023